Live temperatures
Setpoint, return air and discharge air, read from the controller instead of a probe you add.
Reefer telematics · New Zealand
One box for Thermo King and Carrier. No OEM box needed.
Reefer Tech Pro reads the reefer controller directly and shows the whole unit: setpoint, return and discharge air, mode, alarms, defrost, engine hours and unit status. It's live over 4G with GPS, and there is no reefer maker subscription.
Built by a reefer technician with 22 years of hands-on Thermo King experience. Field-tested with NZ fleets.
Works with Thermo King and Carrier units
4G and GPS built in
No reefer maker subscription
Geotab add-in in progress
Compare
Three ways to watch a reefer.
A probe tells you the load is warm. An OEM box tells you why, for its own brand. Reefer Tech Pro reads Thermo King and Carrier units with the same box.
| Temperature probesA sensor you add to the box | OEM box + subscriptionFrom the reefer maker | Reefer Tech ProOne box for both brands | |
|---|---|---|---|
| What it reads | The air where the probe sits | The reefer controller | The reefer controller |
| Setpoint, mode, alarms, defrost and engine hours | No | Yes | Yes |
| Return and discharge air | Only where you fit a probe | Yes | Yes |
| Thermo King and Carrier on one system | Any unit, temperature only | One maker per box | Yes, the same box for both |
| Change the setpoint, start a defrost, clear alarms remotely | No | Depends on the maker and plan | Yes, on supported Thermo King units* |
| Reefer maker subscription | None | Yes, on top of the box | None |
| What a mixed fleet ends up running | Probes and a portal, temperature only | A box, a portal and a bill for each maker | One box, one bill, one screen |
*Two-way control works on supported Thermo King controllers. Carrier units are monitored, not controlled. This is a general comparison. What other products include varies by supplier, model and plan, so check the details with them.
What you see
The whole unit, live.
A probe gives you one temperature. Reefer Tech Pro shows what the controller knows, for Thermo King and Carrier units, in one dashboard.
Mode, status and defrost
Running, off or in defrost, and the mode it's running in. Engine hours help you plan servicing.
Alarms
The unit's own alarm codes, named in plain English and listed worst first, so you can act before the load warms up.
Two-way control
Change the setpoint, start a defrost or clear an alarm from the office.
Supported Thermo King units. Carrier units are monitor only.
4G and GPS
The box has its own 4G connection and GPS. See where every trailer is and how old each reading is.
History and reports
Temperature history with every defrost marked. Download a PDF or CSV for a customer or an auditor.
Two-way control
Change the unit from the office.
Some problems don't need someone at the trailer. On supported Thermo King units, a manager can make these changes from the dashboard.
01
Change the setpoint
Loaded at the wrong setpoint? Set the right one without a trip to the trailer.
02
Start a defrost
Start a manual defrost and watch the readings on the same screen.
03
Clear an alarm
Once the cause is dealt with, clear the alarm without sending someone to the unit.
Managers only. Each command is confirmed before it is sent.
Supported Thermo King controllers. Carrier units are monitored, not controlled.
How it works
Fit, connect, monitor, control.
- STEP 1
Fit
One box fits to each reefer unit. The same box works with Thermo King and Carrier, so there is no OEM box to buy.
- STEP 2
Connect
The box comes online over 4G with its own GPS. It doesn't need the driver's phone or depot Wi-Fi.
- STEP 3
Monitor
Live readings, alarms and location show in the Reefer Tech Pro dashboard on a phone, tablet or computer. There is nothing to install.
- STEP 4
Control
On supported Thermo King units, change the setpoint, start a defrost or clear an alarm from the office.
Who it's for
Fleets, telematics partners and resellers.
Run a mixed fleet from one screen
For fleets running Thermo King units, Carrier units, or both.
- One box, one bill, one screen for every reefer
- No OEM box and no reefer maker subscription
- Alarms and temperatures your dispatchers can act on
- Temperature records for customers and audits
Add full reefer data to your platform
Your customers already track the truck. Reefer Tech Pro adds the reefer unit: setpoint, temperatures, alarms and status.
- Works alongside existing telematics
- Geotab add-in in progress
- Talk to us about Wialon, EROAD and other platforms
One product for both brands
Sell and fit the same box whether your customer runs Thermo King or Carrier.
- One box to stock for both brands
- No OEM subscription for your customer to sign up to
- A New Zealand company you can reach directly
Who builds it
Built by a reefer tech.
Reefer Tech Pro is a New Zealand company started by a technician with 22 years of hands-on Thermo King experience. The box has been field-tested with NZ fleets.
22 yearsHands-on Thermo King experience
1 boxFor Thermo King and Carrier units
Placeholder · Customer quote
Add a quote from an NZ fleet manager with their name, role and company, and their written permission to use it. Delete this box until you have one.
Placeholder · Fleet logos
Logos of fleets running the box, only with each fleet's written permission.
Placeholder · Photo
A photo of the box on a trailer. Keep the connection to the unit out of shot.
Questions
Common questions.
Do I still need a Thermo King or Carrier telematics box?
No. The Reefer Tech Pro box reads the reefer controller itself, so you don't need an OEM box or a reefer maker subscription.
Which units does it work with?
It works with Thermo King and Carrier units. Controllers differ by model and age, so tell us what you run when you book a demo and we'll tell you what we support.
Can I control Carrier units remotely?
No. Carrier units are monitored: you see the readings, alarms and status. Changing the setpoint, starting a defrost and clearing alarms work on supported Thermo King controllers.
Does it work with our existing telematics?
Yes, it runs alongside it. A Geotab add-in is in progress. If you use Wialon, EROAD or another platform, talk to us about getting reefer data into it.
Is Reefer Tech Pro approved by Thermo King or Carrier?
No. Reefer Tech Pro is an independent New Zealand company. It works with Thermo King and Carrier units, but neither company makes, approves or endorses it.
What does it cost?
You pay Reefer Tech Pro for the box and the service on one bill, with no reefer maker subscription. Book a demo and we'll take you through pricing for your fleet.
Book a demo
See your units on one screen.
Tell us about your fleet and we'll set up a demo. We reply within one business day.
Prefer email? Write to christiaan@reefertechpro.co.za.
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